Just Host Review

Just Host Review

Chris Phillips started JustHost.com back in 2002 in Glendale, California. Fast forward to 2012, and it was acquired by EIG. To give them a fair chance, we purchased and set-up a WordPress website on the JustHost ‘Shared’ plan and we’ve been monitoring their uptime and speed closely in anticipation of providing you with this fair, unbiased review. But did JustHost perform well enough to get our recommendation? Read on to find out. Here’s a complete look at their performance in our Just Host Review.

Features Details
930 ms
24/7 Live Chat, Phone, Email
Shared, VPS, and Dedicated Hosting
Free for WordPess Website Only
Starting at $3.95/mo (renews at $11.99/mo)

Just Host Pricing Plans

Just Host has WordPress Hosting, Website Hosting, VPS, WP Website Builder, Dedicated hosting, and Cloud hosting plans. Here’s what Just Host pricing plans look like:

top 10 web hosting Just Host Pricing Plan

Advantages of Just Host

Let’s start with JustHost’s positive sides in our Just Host Review.

1. Solid Uptime of 99.96%

Solid uptime is considered one of the most important factors in the hosting industry. It’s crucial because it actually affects your website’s availability for your customers around the globe. If your site is not available then obviously it has a negative effect on your business and you’ll lose traffic (and profit!). Moreover, poor uptime can also impact your site ranking in Google. So needless to say, it’s important to choose a host who delivers a strong uptime. Over the past 12 months, JustHost’s uptime came in at an average of 99.96% with more than three hours of downtime which is an industry-standard result. So, from our Just Host Review, we are happy with their uptime.

2. Reliable Customer Support

JustHost offer three kinds of customer support: phone, knowledge base, and live chat. We tested out their live chat support. JustHost’s customer support connected with us immediately and answered all our questions quickly. Even though most of her replies were copy-pasted, she still sounded friendly and professional enough to earn our trust. So, from our Just Host Review, we are happy with their Customer Support.

3. Instant Server Provisioning

Some hosts require a lengthy sign-up process for most new accounts, which means you (yes, even the international ones) might have to jump on the phone to verify who you are. That means you can expect a slow process (not to mention frustrating and slightly irritating, too). Or the occasional odd-hour phone call requirement. The good news is that JustHost offers instant server provisioning if you want to go with their premium, VPS, or dedicated services.

4. 30-Day Money-Back Guarantee

JustHost offers a standard 30-day money-back guarantee if you’re not happy with your initial experience. That’s just about the industry average for those of you keeping track at home. It’s important to note that the refund only applies to the hosting service. It doesn’t apply to other products, like domains. Since free domains are included, JustHost deducts a non-refundable domain fee of $15.99 from your refund to cover their costs. You can then transfer the domain name you have chosen to another web host. Be aware that you can’t transfer newly registered domains to another host within 60 days of activation.

5. Free Domain Name

New account sign-ups will also get a free domain name (regardless of the hosting plan you choose) for the 1st year. After that, you’ll have to pay a renewal price depending on which domain you’re using. So, from our Just Host Review, we are happy with their free domain name.

Disadvantages of Just Host

The most important features that a hosting provider delivers are:

  1. Uptime: The average amount of time your website is online and available (not ‘down’, where visitors can’t access it because of server errors or issues)
  2. Speed: How quickly (or slowly) your pages load all content, images, and more. As a general rule, the slower the website, the lower the conversions.
  3. Customer Support: Good service should go above and beyond to help you figure out how to make your site experience the best while troubleshooting common issues when they pop up. That’s especially true if you’re not the most technical person in the world.

And if you read the pros section you’ll notice that one out of three features hasn’t appeared yet.

Take a look:

1. Slow Page Loading Times

Speed (or lack thereof) is one of the primary reasons people leave your site (without becoming a client or customer). Visitors bounce, page views fall, conversions take a hit, and customer satisfaction across the board declines. JustHost’s page loading time is nothing to brag about, unfortunately. During the last 12 months, they delivered an average speed of 930 ms. Meaning, it takes almost one second to load a website. So, from our Just Host Review, we are not happy with their loading times.

2. Cheapest Price Only With 3 Year

JustHost appears inexpensive on the face of it, with a stated $3.95 monthly rate. Note that you need to pay for three years, all at once upfront if you want to lock in that great rate. Otherwise, a shorter-term (like 12 months) will set you back with $5.95 a month instead (again – paid upfront). And if you want a monthly plan, the price would be $7.99. To make matters worse, once this ‘promotional’ rate expires when your plan ends, your pricing options will rise again. When adjusted for the effective price, it puts JustHost in direction competition with some of the best hosts we’ve reviewed.

Frequently Asked Questions

Yes, Just Host is a decent hosting for India to start with.

Yes, Just Host makes it easy and quick to get a website up and running. It has an easy-to-use cPanel interface that’s ideal for beginners.

Of Course, Just Host is one of the oldest names in the hosting service and has established trust.

Yes, Just Host is certainly a good choice if you are starting a new WordPress blog or website on a reasonable budget.

Yes, Just Host is one of the best hosting providers for WordPress users. With 1-click WordPress install, 24/7 support and 99.96% uptime, Bluehost is a good host from beginner to advanced users.