Namecheap Review

Namecheap Review

Namecheap was founded all the way back in 2000 by Richard Kirkendall. Over the past 18 years, they’ve reportedly racked up three million customers. Domain names are the name of Namecheap’s game (sorry, couldn’t resist), with over seven million under their control. Is Namecheap good enough to get our recommendation? Here’s a complete look at their performance in our Namecheap Review.

Features Details
417 ms
24/7 Live Chat, Phone, Email
WordPress, Website, VPS, WP Builder, Dedicated, and Cloud Hosting
Free for WordPess Website Only
Starting at $2.59/mo (renews at $5.99/mo)

Namecheap Pricing Plans

Namecheap has WordPress Hosting, Website Hosting, VPS, WP Website Builder, Dedicated hosting, and Cloud hosting plans. Here’s what Namecheap pricing plans look like:

Namecheap Pricing Plan

Advantages of Namecheap

Namecheap starts strong with a free domain name, speed, uptime, migrations, and extra plan features like backups.

Here are the full details:

1. Free Domain and Migration

Namecheap excels at domain names. So it only makes sense that they’ll happily throw one in if you sign up for their hosting plan. It’s free for the first year only, though. After that, you’d have to pay the renewal price of the domain. For example, for .com it’s $7.98/year. If you already have a website set up somewhere else, they’ll also help you migrate the service for free. For a full cPanel migration, Namecheap guarantees to do it in less than 24 hours and with no more than 15 minutes of downtime. If they fail (or you’re not completely satisfied with how the migration went), they’ll credit your account with the value of your first purchase of shared hosting.

2. Good Uptime – 99.96%

Uptime is one of the most important criteria to look for in a host and it’s something that we always test. Namecheap delivered a stellar 100% uptime the first month we signed up. That gave us plenty of excitement to see what was to come. And we’re happy to say that Namecheap didn’t disappoint. Even though Namecheap had some problematic months during our testing period, we’re still happy to say that they managed to deliver decent uptime, coming at an average of 99.96%. In total, they had 62 outages. So, from our Namecheap Review, we are happy with their uptime.

3. Decent Load Time 417 ms

After the uptime, the second most important criterion is speed. The reason it’s so important is that speed has been directly correlated with visitor happiness. Google recently found that the probability of someone bouncing increases over 100% if your pages take up to six seconds to load. So yes, you need your site to stay alive. If that site is slow, then it’s almost as bad. Your site might as well be down because people will be leaving in droves. Namecheap has been able to post an average page speed of 417 ms over the past 12 months, which easily gets a thumbs up from our side.

4. 30-day Money-Back Guarantee

Namecheap does offer a rock-solid 30-day money-back guarantee. You’ve got a full month to see if their service is right for you. Otherwise, it’s not too late to back out and try something else. So, from our Namecheap Review, we are happy with their money-back-guarantee.

5. Fully-Loaded Value Plan

We’ve reviewed many hosts to date. And for each one, we typically sign up for the most basic plan to set up our test website.

The reason is twofold:

  1. We want to be able to base these reviews on real data and performance figures.
  2. Most base-level plans at each hosting company are pretty similar.

In other words – this allows us to compare apples to apples (for the most part). Each shared offer is fairly similar, with the same features offered on each. Namecheap surprised us, though. First, they offered unmetered bandwidth on their cheapest plan. They also give you access to standard features like cPanel access and apps like WordPress. Their cheapest plan also includes a free SSL certificate for the first year.

Disadvantages of Namecheap

There are three major categories we look at when considering a new web host:

  1. Uptime: Can this host keep my site live the vast majority of the time?
  2. Speed: Can this host deliver a good experience for visitors so they’ll want to come back?
  3. Support: And can this host help me when things spin out of control?

Unfortunately, Namecheap dropped the ball in one of the three areas.

1. Inconsistent Customer Support

Namecheap has a pretty good knowledge base platform. It contains detailed answers that should help solve the most common problems you run into. We also like to try out live chats to get a feel for their service. Things started well enough, with a quick connection from a friendly support rep, and our question regarding free domain name was replied to within a few minutes. However, when we asked about site migrations, instead of a simple yes or no answer, we were instructed to contact a concierge department by submitting a ticket. So, from our Namecheap Review, we are not happy with their customer support.

2. Lack of Datacenters

Namecheap has data centers in the US and in the UK. Their shared, VPS and reseller servers are located in Phoenix, Arizona and the UK datacenters are in Nottingham. That’s not much. Especially compared to some hosts who have more than 20 data centers around the world. Moreover, you’d have to pay $1.00/month extra if you choose the UK data center.

Frequently Asked Questions

Yes, Namecheap is a decent hosting for India to start with.

Yes, Namecheap makes it easy and quick to get a website up and running. It has an easy-to-use cPanel interface that’s ideal for beginners.

Of Course, Namecheap is one of the oldest names in the hosting service and has established trust.

Yes, Namecheap is certainly a good choice if you are starting a new WordPress blog or website on a reasonable budget.

Yes, Namecheap is one of the best hosting providers for WordPress users. With 1-click WordPress install, 24/7 support and 99.96% uptime, Namecheap is a good host from beginner to advanced users.